Privacy Policy

Effective Date: 23-Mar-2026

At RJ House (Rangani Jewelry House), we are committed to protecting your personal information and ensuring a secure, transparent shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we may collect:

Personal Details
Name, email address, phone number, billing and shipping address

Order Information
Products viewed, purchased, returned, or exchanged

Payment Information
Processed securely through our payment providers (we do not store card details)

Device & Usage Data
IP address, browser type, cookies, and how you interact with our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage payments and deliveries
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and service notifications
  • Prevent fraud and ensure security
  • Share marketing updates (you can opt out anytime)

3. Sharing of Information

We may share your data with trusted partners, including:

  • Payment processors
  • Shipping and logistics providers
  • Shopify and related technology services
  • Analytics and marketing tools

We may also share information if required by law or to protect our business and customers.

4. Shopify & Third-Party Services

Our store may be hosted on Shopify, which helps us operate our online store. Your data may be processed through Shopify and its service providers in accordance with their policies.

We are not responsible for third-party websites or services linked from our store.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and performance
  • Support marketing efforts

You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your information using secure systems and technologies. However, no online platform can guarantee complete security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, please contact us.

8. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Provide services
  • Comply with legal obligations

9. International Data Transfers

As we serve customers globally, your information may be processed or stored outside your country, including through our service providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

RJ House (Rangani Jewelry House)
Surat, Gujarat, India

Email: care@ranganijewelleryhouse.com
Phone:+91 7069703055