Shipping

At Rangani Jewelry House, based in Surat, Gujarat, India, we ship our jewellery worldwide with precision and attention to detail. Every piece is carefully prepared, checked, and packed to ensure it reaches you in beautiful condition.

1. Pre-Dispatch Quality & Confirmation

To ensure transparency and trust, we provide a premium pre-delivery assurance process before your order leaves our facility:

  • Product Photography: We share clear photos of your finished piece from multiple angles.
  • Size Verification: Where applicable, we provide size-related confirmation photos for your review.
  • Package Preview: We share a photo of your final package before it is dispatched.
  • Complimentary Items: Details of any complimentary additions included with your order will be shared.

2. Dispatch & Delivery Timelines

  • Dispatch: Orders are typically dispatched within 4 business days from the date of order confirmation and successful payment.
  • Variable Timelines: Dispatch may vary based on product availability, customization requirements, or order volume.
  • Transit: Once dispatched, delivery timelines depend on the destination, shipping partner, and customs clearance.
  • Secure Shipping: All orders are shipped through trusted and registered courier or logistics partners.

3. International Shipments & Duties

  • Customer Responsibility: For international orders, customers are responsible for all applicable customs duties, import taxes, VAT, and handling fees required by the destination country.
  • Shipping Details: Orders are shipped to the address provided at the time of purchase. Please ensure all contact details are correct to avoid failed deliveries.

4. Important Terms

  • Non-Refundable Charges: Shipping charges, if applicable, are non-refundable.
  • Failed Delivery: Any re-shipping or return-related charges due to incorrect addresses, recipient unavailability, or non-payment of import fees are the responsibility of the customer.
  • Third-Party Delays: Rangani Jewelry House is not responsible for delays caused by third-party logistics providers or customs authorities.